LEGAL NOTICE
Identification and Ownership
In compliance with Article 10 of Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce, the identifying data of the owner of the website are exposed:
Owner: Enrique Menasalvas Belmonte
DNI/CIF: 70935367D
Email: info@winetourmadrid.com
Website: winetourmadrid.com
This website also complies with the provisions of Law 34/2002 and Royal Decree-Law 23/2018, of December 21, regarding package travel and related travel services.

Purpose of the website
The purpose of the website winetourmadrid.com is to provide information and services related to the organization, management and marketing of tourist activities and excursions.

Conditions of Use
Access and use of the website attributes the condition of User and implies full acceptance of these conditions and complementary policies: Legal Notice, Privacy Policy and Cookies Policy. If you do not agree, you should refrain from using the website. The User agrees not to use the contents for illegal, prohibited or harmful to third parties, and not to damage or overload the Owner's computer systems.

Security Measures
The personal data provided may be stored in databases of the Holder, who applies technical and organizational measures to ensure their security. However, no system on the Internet is totally secure and the absolute absence of viruses or harmful elements cannot be guaranteed.

Personal Data
Complete information on the processing of personal data can be found in the Privacy Policy.

Contents
The contents of the website are informative. The Holder does not guarantee the accuracy or permanent updating and declines any responsibility for errors or omissions. It is forbidden to transmit illegal content, viruses or elements that may affect the rights of the Holder or third parties. The Proprietor may modify or delete content without prior notice.

Cookies Policy
The Cookies Policy page details the use and treatment of cookies used on this website. The information collected is anonymous and is used exclusively for statistical purposes.

Links to other websites
The website may include links to third party websites. These links are for information purposes only and do not imply a recommendation. The Owner is not responsible for the content of linked sites or any damages that may arise from their use.

Intellectual and industrial property
All rights reserved. Reproduction or public dissemination of the contents is prohibited without the prior written consent of the Owner.

Contact
For any questions regarding this Legal Notice, please write to info@winetourmadrid.com.

Limitation of liability
The Holder does not guarantee that the website is free of errors, interruptions or viruses, although it implements measures to prevent them. It shall not be liable for economic loss or consequential damages arising from failures beyond its control.

Jurisdiction
This Legal Notice is governed by Spanish law and, unless otherwise indicated, the parties submit to the Courts and Tribunals of the province of Madrid.

CONTRACTING CONDITIONS
These Conditions regulate the contracting of tourist services through winetourmadrid.com, owned by Enrique Menasalvas Belmonte (DNI 70935367D). The contracting implies the acceptance of these conditions, the Privacy Policy and the Cookies Policy.

Object of the contract
The website offers the booking and contracting of excursions, tourist activities and intermediary services. The relationship between User and Holder is governed by these conditions and by Royal Decree-Law 23/2018 on package tours and linked services.

Identification of the service provider
Owner: Enrique Menasalvas Belmonte
DNI/CIF: 70935367D
E-mail: info@winetourmadrid.com
Website: winetourmadrid.com
The Owner acts as an online travel agency and intermediary between the User and final suppliers such as wineries, guides or carriers.

3. Booking process
The User selects the activity, reviews the final price, enters his/her data and makes the payment. The reservation is considered effective when the User receives written confirmation.

4. Prices and taxes
Prices include applicable taxes and the services detailed in each activity. Additional services must be contracted separately.

5. Method of payment
Payments are made by credit card or other secure methods. The charge is made when the reservation is confirmed.

6. Cancellations and modifications
Cancellations by the User: except for specific policy indicated in each activity, the general rule is: cancellation up to 48 hours before, 100% refund; cancellation with less than 48 hours, no refund. No-show is equivalent to cancellation without refund.
Cancellations by the agency or suppliers: may occur due to force majeure, weather, unavailability of the supplier or security reasons. The User may choose between a new date or a full refund.

7. Package tours
If the contracting includes two or more main tourist services sold together, it is considered a package tour and the rights provided for in Royal Decree-Law 23/2018 apply: prior information, assistance at destination, refunds for justified cancellation or reservation transfers to another traveler when possible.

8. Responsibility of the agency
The Holder guarantees the correct processing of the reservation. The services provided by suppliers are their responsibility, without prejudice to the provisions for package tours.

9. Obligations of the User
The User agrees to provide truthful information, respect schedules and rules of each activity, follow the instructions of the guides and not cause damage to facilities or materials.

10. Data protection
The processing of personal data is regulated in the Privacy Policy, complying with RGPD and LOPDGDDD.

11. Intellectual property
The contents of the website are protected by intellectual property rights. Unauthorized reproduction is prohibited.

12. Dispute resolution and jurisdiction
These Conditions are governed by Spanish law. To resolve conflicts, both parties submit to the Courts and Tribunals of the province of Madrid.

PRIVACY POLICY
This Privacy Policy describes how users' personal data is collected, used and protected on the winetourmadrid.com website, owned by Enrique Menasalvas Belmonte (DNI 70935367D). Data processing is carried out in accordance with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD).

Identity of the data controller
Owner: Enrique Menasalvas Belmonte
DNI/CIF: 70935367D
E-mail: info@winetourmadrid.com
Website: winetourmadrid.com

2. Data collected
The personal data that the User may provide when using this website include:
Identifying data (name, surname, ID if necessary)
Contact data (email, telephone)
Payment data (processed by secure platforms, not stored by the Holder)
Navigation data (IP, browser, pages visited, technical and analytical cookies)
Data necessary to manage reservations of tourist activities.

3. Purposes of processing
The data is processed for:
Manage activity and trip reservations.
Respond to requests for information or contact.
Send informative communications related to the contracted services.
Comply with legal obligations arising from Royal Decree-Law 23/2018 on package tours.
Improve the functioning of the website through anonymous statistical analysis.
Send commercial communications only when the User has given express consent.

4. Legitimacy of the treatment
The legal basis for processing the data is:
The execution of a contract or pre-contract (booking management).
The consent of the User (forms, commercial communications).
Legitimate interest (website security, technical analysis).
Compliance with legal obligations (tax, accounting or related to package travel).

5. Retention of data
The data will be kept for the time necessary to fulfill the purpose for which they were collected and for the periods required by law, especially in tax and package travel. The data used for commercial communications will be kept until the User requests their deletion.

6. Recipients of the data
The data may be communicated to:
Tourist suppliers necessary to carry out the services booked (wineries, guides, transporters, accommodation, etc.).
Financial institutions for the management of payments.
Public administrations when legally required.
Personal data will never be sold to third parties.

7. International transfers
No international data transfers are made. If at any time it is necessary, the User will be informed in advance and compliance with the standard contractual clauses of the European Commission will be guaranteed.

8. User Rights
The User may exercise the following rights:
Access: to know the data processed.
Rectification: to modify inaccurate data.
Deletion: to request the deletion of their data.
Limitation: to request that they are temporarily not processed.
Opposition: to oppose certain treatments.
Portability: to request the sending of their data to another responsible.
To exercise these rights you can write to info@winetourmadrid.com indicating your identity. The Data Controller will respond within a maximum period of 30 days.

9. Data security
The Holder adopts technical and organizational measures to ensure the confidentiality, integrity and availability of personal data. However, the User should be aware that no system on the Internet is completely secure.

10. Use of cookies
This website uses technical and analytical cookies. Full information can be found in the Cookies Policy. Users can configure their browser to reject non-essential cookies.

11. Accuracy and veracity of the data
The User guarantees that the data provided are correct, complete and up to date, and undertakes to communicate any changes.

12. External links
The website may contain links to third party sites. The Owner is not responsible for the content or privacy policies of such sites.

13. Modifications to the Privacy Policy
The Holder may modify this policy to adapt it to legislative or technical changes. The update will be published on this page.

14. Contact
For any question related to the processing of personal data, you can contact: info@winetourmadrid.com.

COOKIE POLICY
The winetourmadrid.com website uses cookies to improve the user experience, analyze the use of the website and offer tailored services. This policy explains what cookies are, what types we use and how to manage them.

1. What are cookies?
Cookies are small files that are downloaded to the user's device when accessing a website. They allow storing and retrieving information about the user's navigation for statistical, technical or personalization purposes.

2. Types of cookies used on this website
This website uses the following types of cookies:

a) Necessary or technical cookies
They guarantee the correct functioning of the website and do not require consent.
They include:
Session control
Security
Access to restricted areas
Form management

b) Preference or personalization cookies
They allow remembering user settings, such as language or region.
If used, they require consent.

c) Statistical or analytical cookies
They allow to analyze the use of the web, measure visits and improve performance.
Examples: Google Analytics or other similar tools.
If used, they require consent and anonymized IP.

d) Marketing or advertising cookies (if used)
They are used to display relevant ads and measure their performance.
This site does not currently use behavioral advertising cookies. If they were to be incorporated, this policy would be updated.

3. Cookies used specifically
According to the current configuration of this website, are used:
Own technical cookies for internal operation
Analytical cookies (if you have integrated Google Analytics, Matomo or other tool). In that case include:
Cookie name
Purpose
Duration
Owner (Google, Matomo, etc.)

If you want, tell me which analysis tool Enrique will use and I'll let you customize it.

4. How can the User manage or disable cookies?
The User can allow, block or delete cookies installed on their device through:
Browser settings (Chrome, Safari, Firefox, Edge, etc.).
Cookies configuration panel of the website itself (consent banner).

The general steps to manage cookies in a browser:
Go to Settings or Preferences
Find the Privacy or Cookies section
Select the desired level of blocking or deletion.

Disabling technical cookies may affect the normal operation of the website.

5. Consent to the use of cookies
When accessing winetourmadrid.com for the first time, a notice or banner is displayed where the User can:
Accept all cookies
Reject all
Configure or customize

Non-essential cookies will not be installed until the User's express consent is obtained.

6. Data retention
Cookies can have a temporary (session) or persistent duration. Persistent cookies remain on the device until their expiration date or manual deletion by the User.

7. Updating of the Cookies Policy
The Holder may modify this policy to adapt it to legal or technical changes. The updated version will be available on this page.

8. Contact
For any questions about this Cookie Policy, you can contact:
info@winetourmadrid.com