PRIVACY POLICY
This Privacy Policy describes how users' personal data is collected, used and protected on the winetourmadrid.com website, owned by Enrique Menasalvas Belmonte (DNI 70935367D). Data processing is carried out in accordance with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD).

Identity of the data controller
Owner: Enrique Menasalvas Belmonte
DNI/CIF: 70935367D
E-mail: info@winetourmadrid.com
Website: winetourmadrid.com

2. Data collected
The personal data that the User may provide when using this website include:
Identifying data (name, surname, ID if necessary)
Contact data (email, telephone)
Payment data (processed by secure platforms, not stored by the Holder)
Navigation data (IP, browser, pages visited, technical and analytical cookies)
Data necessary to manage reservations of tourist activities.

3. Purposes of processing
The data is processed for:
Manage activity and trip reservations.
Respond to requests for information or contact.
Send informative communications related to the contracted services.
Comply with legal obligations arising from Royal Decree-Law 23/2018 on package tours.
Improve the functioning of the website through anonymous statistical analysis.
Send commercial communications only when the User has given express consent.

4. Legitimacy of the treatment
The legal basis for processing the data is:
The execution of a contract or pre-contract (booking management).
The consent of the User (forms, commercial communications).
Legitimate interest (website security, technical analysis).
Compliance with legal obligations (tax, accounting or related to package travel).

5. Retention of data
The data will be kept for the time necessary to fulfill the purpose for which they were collected and for the periods required by law, especially in tax and package travel. The data used for commercial communications will be kept until the User requests their deletion.

6. Recipients of the data
The data may be communicated to:
Tourist suppliers necessary to carry out the services booked (wineries, guides, transporters, accommodation, etc.).
Financial institutions for the management of payments.
Public administrations when legally required.
Personal data will never be sold to third parties.

7. International transfers
No international data transfers are made. If at any time it is necessary, the User will be informed in advance and compliance with the standard contractual clauses of the European Commission will be guaranteed.

8. User Rights
The User may exercise the following rights:
Access: to know the data processed.
Rectification: to modify inaccurate data.
Deletion: to request the deletion of their data.
Limitation: to request that they are temporarily not processed.
Opposition: to oppose certain treatments.
Portability: to request the sending of their data to another responsible.
To exercise these rights you can write to info@winetourmadrid.com indicating your identity. The Data Controller will respond within a maximum period of 30 days.

9. Data security
The Holder adopts technical and organizational measures to ensure the confidentiality, integrity and availability of personal data. However, the User should be aware that no system on the Internet is completely secure.

10. Use of cookies
This website uses technical and analytical cookies. Full information can be found in the Cookies Policy. Users can configure their browser to reject non-essential cookies.

11. Accuracy and veracity of the data
The User guarantees that the data provided are correct, complete and up to date, and undertakes to communicate any changes.

12. External links
The website may contain links to third party sites. The Owner is not responsible for the content or privacy policies of such sites.

13. Modifications to the Privacy Policy
The Holder may modify this policy to adapt it to legislative or technical changes. The update will be published on this page.

14. Contact
For any question related to the processing of personal data, you can contact: info@winetourmadrid.com.

COOKIE POLICY
The winetourmadrid.com website uses cookies to improve the user experience, analyze the use of the website and offer tailored services. This policy explains what cookies are, what types we use and how to manage them.

1. What are cookies?
Cookies are small files that are downloaded to the user's device when accessing a website. They allow storing and retrieving information about the user's navigation for statistical, technical or personalization purposes.

2. Types of cookies used on this website
This website uses the following types of cookies:

a) Necessary or technical cookies
They guarantee the correct functioning of the website and do not require consent.
They include:
Session control
Security
Access to restricted areas
Form management

b) Preference or personalization cookies
They allow remembering user settings, such as language or region.
If used, they require consent.

c) Statistical or analytical cookies
They allow to analyze the use of the web, measure visits and improve performance.
Examples: Google Analytics or other similar tools.
If used, they require consent and anonymized IP.

d) Marketing or advertising cookies (if used)
They are used to display relevant ads and measure their performance.
This site does not currently use behavioral advertising cookies. If they were to be incorporated, this policy would be updated.

3. Cookies used specifically
According to the current configuration of this website, are used:
Own technical cookies for internal operation
Analytical cookies (if you have integrated Google Analytics, Matomo or other tool). In that case include:
Cookie name
Purpose
Duration
Owner (Google, Matomo, etc.)

If you want, tell me which analysis tool Enrique will use and I'll let you customize it.

4. How can the User manage or disable cookies?
The User can allow, block or delete cookies installed on their device through:
Browser settings (Chrome, Safari, Firefox, Edge, etc.).
Cookies configuration panel of the website itself (consent banner).

The general steps to manage cookies in a browser:
Go to Settings or Preferences
Find the Privacy or Cookies section
Select the desired level of blocking or deletion.

Disabling technical cookies may affect the normal operation of the website.

5. Consent to the use of cookies
When accessing winetourmadrid.com for the first time, a notice or banner is displayed where the User can:
Accept all cookies
Reject all
Configure or customize

Non-essential cookies will not be installed until the User's express consent is obtained.

6. Data retention
Cookies can have a temporary (session) or persistent duration. Persistent cookies remain on the device until their expiration date or manual deletion by the User.

7. Updating of the Cookies Policy
The Holder may modify this policy to adapt it to legal or technical changes. The updated version will be available on this page.

8. Contact
For any questions about this Cookie Policy, you can contact:
info@winetourmadrid.com